Frequently Asked Questions (FAQ)

EARRABBIT.COM is a music streaming platform designed specifically for independent and amateur artists. We provide a space where artists can upload, promote, and monetize their original music and videos, while fans can discover and support emerging talent. Unlike traditional streaming platforms, we share 60% of our advertising revenue directly with artists based on their stream counts.

Creating an account is simple:

• Click the Sign Up button in the top right corner
• Enter your email address, username, and create a secure password
• Check your email for a 6-digit verification code
• Enter the verification code on the profile setup page
• Complete your Profile Setup (location, genre, bio, etc.)
• Start exploring or uploading your content!

You can also sign up using your Google account for faster registration.

Yes! EARRABBIT.COM is completely free for both listeners and artists. We generate revenue through advertisements displayed on the platform, and we share 60% of that revenue with our artists. There are no subscription fees, upload fees, or hidden charges.

You must be at least 18 years old, or 13 years old with parental consent, to use our Service. EARRABBIT.COM is designed for independent artists, music fans, and anyone interested in discovering new music from emerging talent.

Once logged in:

• Go to your Dashboard
• Click "Upload New Song" or "Upload Video"
• Fill in the song details (title, genre, artwork, etc.)
• Upload your audio/video file
• Click Submit

Audio: MP3, WAV, FLAC, OGG
Video: MP4, WebM, AVI, MOV
Artwork: JPG, PNG, WebP (recommended size: 3000x3000px or 1:1 ratio)

Your Earnings Calculation:
(Your Total Payable Streams / Platform's Total Payable Streams) × Artist Pool Amount = Your Payout

What counts as a Payable Stream?

• A song or video must be played for at least 30 seconds
• Maximum 15 payable streams per user per track per 24 hours (prevents fraud)
• Maximum 25 payable streams per IP address per track per 24 hours

Payment Details:

• Minimum Payout: $50.00 USD
• Payment Methods: Payoneer or Wise
• Payment Schedule: End of each month (if you meet the threshold)

Yes! You can organize your music into albums:

• Go to Dashboard → My Albums → Create Album
• Add your uploaded songs to the album
• Set album artwork and description

You can also create playlists of any songs on the platform (yours or others') from the My Playlists section.

• Complete Your Profile: Add a bio, profile picture, and social media links
• Use High-Quality Artwork: Eye-catching artwork increases clicks
• Create Blogs/Fanzines: Share your creative process and connect with fans
• Collaborate: Use our Collaboration Board to work with other artists
• Post Events: Promote your concerts and live performances
• Share on Social Media: Every profile and song has a unique URL you can share

Absolutely! Go to your Dashboard → Analytics to view:

• Total streams, views, and likes
• Stream breakdown by song/video
• Monthly earnings estimates
• Follower growth
• Geographic data (where your listeners are from)

Fanzines are visual magazines you can create to showcase your work, share photos, stories, and connect with your audience. Think of them as creative portfolios or digital zines. You can:

• Upload multiple images and text
• Share behind-the-scenes content
• Receive likes and comments from fans

Create a Fanzine from Dashboard → My Fanzines → Create Fanzine.

You can browse and discover music without an account, but creating a free account allows you to:

• Like songs and add them to your playlists
• Follow your favorite artists
• Comment on tracks and blogs
• Receive personalized recommendations

EARRABBIT.COM offers several ways to discover music:

• Home Feed: A curated mix of songs, videos, blogs, and events
• Discover Page: Filter by genre, sub-genre, country, or city
• Search: Find specific artists, songs, albums, or genres
• Browse by Genre: Explore music categories
• Events: Find concerts and live performances near you

Yes! Once logged in:

• Go to My Playlists
• Click Create Playlist
• Give it a name and description
• Add songs by clicking the + icon on any track

You can make playlists public or private from your settings.

Visit any artist's profile and click the Follow button. You'll be notified when they upload new content. View all your followed artists in My Followed Artists.

Currently, EARRABBIT.COM is a streaming-only platform. Downloads are not available to protect artists' rights and ensure accurate stream counts for fair revenue distribution.

The Collaboration Board is a feature where artists can post collaboration opportunities or search for other artists to work with. You can:

• Post what you're looking for (vocalist, producer, guitarist, etc.)
• Browse open collaboration requests
• Respond to collaboration opportunities
• Connect with like-minded artists

Access it from the main menu: Collaborations

Artists can write Blogs to share news, stories, lyrics, or thoughts with their audience. Blogs appear in the home feed and can be liked and commented on. Create blogs from Dashboard → My Blogs → Create Blog.

Yes! Artists can create event listings for concerts, album releases, or meetups. Events include:

• Date, time, and location (with map integration)
• Ticket links
• Event description and artwork

Create events from your Dashboard.

Use the Search Bar at the top of any page. You can search for:

• Artists (by username or display name)
• Songs and albums
• Genres
• Blogs and fanzines

Results are displayed in different tabs for easy navigation.

Yes! EARRABBIT.COM automatically detects mobile devices and provides a mobile-optimized interface at earrabbit.com/m/. All features are available on mobile, including uploading music, creating playlists, and browsing content.

Go to Settings → Profile Settings. You can update your display name, bio, location, and profile picture. Note: Usernames can typically only be changed once to maintain profile consistency.

If you forgot your password:

• Click Login → Forgot Password?
• Enter your registered email address
• Check your email for the reset link
• Follow the link to create a new password

If you're logged in, you can change your password in Settings → Security.

Go to Settings → Privacy Settings. You can control:

• Profile visibility (public or followers-only)
• Activity status visibility
• Who can comment on your content
• Notification preferences

Go to Settings → Danger Zone → Delete Account.

To receive payouts, go to Settings → Payment Settings and connect your:

• Payoneer account, or
• Wise (formerly TransferWise) account

You'll need to provide your account email and verify ownership. Make sure your account is active and correctly configured to receive payments.

The following content is prohibited:

• Copyrighted material you don't own or have permission to use
• Hate speech or content promoting violence
• Sexually explicit or graphic content
• Spam or deceptive practices (fake streams, bots, etc.)
• Content that violates others' privacy

For details, read our Community Guidelines and Terms of Service.

If you believe your copyright has been infringed, send a DMCA-compliant notice to our Copyright Agent at copyright@earrabbit.com. For full details, see our Copyright Policy.

We take your privacy seriously. We use industry-standard security measures including:

• Encrypted connections (HTTPS)
• Secure password storage
• Regular security audits

We never sell your personal data. For more information, read our Privacy Policy.

We use:

• Essential cookies to keep you logged in
• Advertising cookies via Google AdSense

You can manage cookie preferences in your browser settings. Learn more in our Cookie Policy.

Try these steps:

• Check your internet connection
• Ensure your file meets size and format requirements
• Try a different browser (Chrome, Firefox, Safari, Edge)
• Clear your browser cache and cookies
• If the problem persists, contact support@earrabbit.com

Uploaded content may take a few minutes to process, especially videos. Check:

• Dashboard → My Songs or My Videos to see upload status
• If it's been more than 30 minutes and still not visible, contact support

• Refresh the page (Ctrl+F5 or Cmd+Shift+R)
• Check your browser supports HTML5 audio/video
• Disable browser extensions (especially ad blockers) temporarily
• Try a different browser
• Ensure your device volume is not muted

• Check your spam/junk folder
• Verify your email address is correct in Settings
• Check Notification Settings to ensure emails are enabled
• Add noreply@earrabbit.com to your contacts

Remember, only Payable Streams count toward earnings:

• Songs must be played for at least 30 seconds
• Maximum 15 payable streams per user per track per day
• Streams from the same IP are limited to prevent fraud

These rules ensure fair earnings for all artists.

General Support: support@earrabbit.com
Privacy Questions: privacy@earrabbit.com
Copyright Issues: copyright@earrabbit.com

We typically respond within 24-48 hours on business days.

Absolutely! We love hearing from our community. Send your suggestions to support@earrabbit.com with the subject line "Feature Request". We review all suggestions and implement the most requested features.

Please email support@earrabbit.com with:

• Description of the problem
• Browser and device you're using
• Screenshots (if applicable)
• Steps to reproduce the issue