Privacy Policy
Last Updated: October 31, 2025
This Privacy Policy explains how MESA DIS TICARET ("EARRABBIT.COM", "we", "us", or "our") collects, uses, shares, and protects your personal information when you use our website and related services (the "Service").
By using our Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide and improve our Service to you.
a) Information You Provide to Us
- Account Registration Information: When you register for an account, we collect information such as your username, email address, and password.
- Profile Information: You may choose to add more information to your profile, such as a profile picture, display name, bio, and location.
- Content You Upload: We collect the songs, videos, and other content you upload to the Service, along with associated metadata.
- Purchasing Information (For Buyers): When you purchase Content, our third-party Merchant of Record (Paddle.com) will collect your payment information (such as credit card details, billing address, and email) to process the transaction. EARRABBIT does not collect or store your full payment card details.
- Payment and Financial Information (For Artists): To facilitate payouts, we collect necessary information such as your name, address, tax identification number, and Payoneer/Wise account details.
- Communications: We collect information you provide when you contact us for support or other inquiries.
b) Information We Collect Automatically
- Usage Data: We track your interactions with the Service, including songs you stream, videos you watch, content you like, comments you make, and artists you follow. This data is essential for personalizing your experience and calculating artist payouts.
- Device and Connection Information: We collect technical data from your device, including your IP address, browser type, operating system, and device identifiers. We use this information for security purposes and to prevent fraudulent activity, such as artificial stream inflation.
- Cookies and Similar Technologies: We use cookies to keep you logged in, remember your preferences, and analyze service usage.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage the Service: To operate our platform, including account creation, content streaming, and artist payouts.
- To Process Transactions: To facilitate and confirm your purchases of digital Content through our payment partners.
- To Personalize Your Experience: To recommend content and artists we think you might like.
- For Advertising: We partner with third-party advertising networks, like Google AdSense, to display ads within the Service. These partners may use cookies to serve ads based on your prior visits to our site and other sites on the internet.
- To Communicate with You: To send you service-related updates, newsletters, and respond to your support requests. You can manage your notification preferences at any time in your account settings.
- For Security and Fraud Prevention: To protect the integrity of our platform and ensure stream counts are authentic.
- To Comply with Legal Obligations: To respond to lawful requests and legal processes.
3. How We Share Your Information
We do not sell your personal information. We may share it with the following parties:
- Service Providers: With third-party vendors who perform services on our behalf. This includes Merchant of Record services (Paddle.com) to process your purchases and collect sales tax, payment providers for artist payouts (Payoneer, Wise), and data hosting services.
- The Public and Other Users: Information on your public profile (username, profile picture, uploaded content) is accessible to anyone.
- Advertising Partners: With partners like Google AdSense to serve personalized advertisements.
- For Legal Reasons: If required by law or in response to a valid legal process.
4. Your Data Rights and Choices
We provide you with control over your personal information directly within your account.
- Access and Correction: You can review and update your account and profile information at any time in your **Settings** page.
- Privacy Preferences: You can control the visibility of your profile and activity status directly from your **Privacy Settings**.
- Notification Choices: You can choose which email and push notifications you wish to receive from your **Notification Settings**.
- Account Deletion: You have the right to permanently delete your account from the "Danger Zone" in your **Settings** page. When you request account deletion, we will initiate a process to permanently erase your data. This process will be completed within 7 days, except for data we are legally required to retain (e.g., for financial records).
5. Data Security
We implement industry-standard security measures, such as encryption and access controls, to protect your information. However, no method of transmission over the internet is 100% secure.
6. Children's Privacy
Our Service is not directed to children under 13, and we do not knowingly collect personal information from them.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy or our practices, please contact our Data Controller at privacy@earrabbit.com.